SEE WHAT OUR CUSTOMERS ARE SAYING!

I originally went with Bestbuy Waterproofing because they were accredited by the Better Business Bureau and when I met with Dan, he thoroughly explained the process and made me feel somewhat at ease. They finished the waterproofing and were about to start the putback when they noticed my insulation was covered in mold, there were horizontal cracks in my foundation, cracks in the basement bedroom floor, and structural damage. An already expensive job became even more expensive. Bob called me to explain everything, sent me multiple videos and photos, and presented several options on how to proceed. I do not live in Maryland and he did an amazing job of keeping me informed on the progression of the job as well as before and after pictures and videos. Tyler completed the putback work and literally went above and beyond. I needed an extra box of flooring that was put in the basement bedroom. The company would not deliver it. Tyler drove 45 minutes to pick it up! Everyone I worked with made this stressful process a breeze and I would highly recommend Bestbuy Waterproofing. I know this job should have been way more expensive than it was and I am so grateful to the entire team for giving me the best deal while performing high-quality work.

We used Best Buy to not only waterproof our basement but also finish the basement. All the teams did an excellent job. Hard working and made sure everything was perfect. Very good price. Would highly recommend!

Dan mayo was very profesional and got my problem fix I highly recommend this company.

Dan came to my new home to investigate some small cracks and water leaks I was seeing in an unfinished section of our basement. It took him only a few minutes to say, “look, I can tell it to you straight or I can give you a sales pitch.” His take was that the walls looked good and that the small patch job my GC had already performed should hold up fine. He said he wouldn’t recommend doing a bunch of work or spending money until we get through a few more rains and we see how the existing patch holds. He then gave me some ballpark estimates on work they could do if we continue getting water but again advised we take a “wait and see” approach. I appreciated his honesty, especially since I’ve had other companies immediately try to sell me solutions ranging from $6k to $20k. It’s that kind of service that will make Dan at Best Buy Waterproofing the first person I call if or when we see more water.

I had a different company appraise and schedule me. Two months later they told me they had too many permits out and would get to my job “eventually.” Best Buy came in, evaluated the job and had guys out within a week to take care of it. Overall work took a day and now i dont have to worry about the flooding that was happening during every rainstorm. Excellent service and they get the job done.

I got a couple quotes from different high rated waterproofing companies and Rich from Best Buy gave me the best quote. He also does the work himself unlike the other companies that just sent out a salesman. The work done by Rich came out nice and clean and no more water in my basement! He showed up on time and got the work done in the timeline previously dicussed. On top of all that, that Saturday night, out of stroke of luck I was working (poker dealer) and playing at my table was a guy with a Best Buy tshirt on. Turns out it was the owner of the company, Drew. I told him I just got work done from you guys and just from me telling him my name he knew who I was and what work I just had done. Drew was extremely generous to me and the cocktail servers. He was even livening up the table by buying drinks for the other players. To anyone working in this industry knows that generosity shows character. Great people, great buisness. I would 100% recommend. 5 stars!

Ed was very knowledgeable about the system. He explained everything to me and answered all my questions efficiently. The crew that came out were great they cleaned up after themselves and did a very professional job. I appreciate everything they did to help me waterproof my basement it takes a load off my mind. So great work thank you!

Eric, Hammy, Darwin, and Raul did a fantastic job. They were very professional and skillful. The work was done with great care and attention to detail. Overall, I am very satisfied with the work

Rob Fields was very nice and informative

Our Basement French drain and Sump pump instalI was completed in a professional and timely manner. I was particularly impressed with Rob Fields knowledge, professionalism and outstanding customer service. After the job was finished we had to call them back to attend to some small issues which were dealt with promptly, without hesitation and professionally. I would highly recommend BestBuy Waterproofing.

Top customer service by Rob! Great pricing and well crafted installation of the materials really helped us with a major foundation leak. The guys Erickson , Chico Paulo, Darwin Hammie, Juan were fast and reliable. Special thank you to these gentlemen who worked hard on our home to ensure our home was fixed and our pets are safe.

Rob was very helpful, came out to take a look at a water leak we had in the basement. He helped me get the leak resolved and showed me how to prevent it in the future. Didn't try to upsell on any unnecessary work. Very honest and will call Best Buy Waterproofing if I need their services in the future. I highly recommend them for their integrity and customer service.

The other day we started seeing water seep into our guest bedroom in our basement. It started as a small wet spot in the corner and over the next 24 hours it had covered nearly half the room. We only had a few days before going on a two week vacation and were worried that this would lead to a cancellation of our plans. To make matters worse, we hired a plumbing company to come and check it out but they left unable to find the source of the leak. Hours later, we called Best Buy Waterproofing and were glad that we did. Rob came out the same day after his work shift was already over. He was gracious with his time and went through every possibility before recommending a French drain and a new sump pump to take care of the issue. Conscientious of our situation, Rob said he could come out just a day and a half later as one of his crews was just finishing up a project. Better yet, Rob offered us very competitive pricing for the job and attractive financing options. As promised, Rob came back with his crew (Darwin, Wilber, Jose, and Fernando) less than two days later with a ton of materials in tow. They arrived on time, protected our floors and all of our furniture, and hit the ground running. They were methodical in their approach including preserving as much of the room as possible and even redoing part of a job a previous contractor had done that ended up giving us more space in our laundry room. More impressively, they found the source of the leak (loose siding and a problem with our hose bib) that the previous company couldn’t find. Overall, we were extremely impressed with the quality, value, and timeliness of Best Buy Waterproofing and can’t thank Rob and his crew enough for knocking out this complicated project with plenty of time for us to make it on our vacation. Thank you!!!

Rob was easy to work with and the crew did an outstanding job waterproofing my basement. The cost was reasonable. They were timely and completed the work in a reasonable amount of time. I highly recommend BestBuy Waterproofing!

This company is first rate. They had a great crew who worked quickly and efficiently. HAMMI , DARWIN, PAULO, RAUL, and ROb are a great team. A+++

Rob was great to work with. He communicated well throughout the entire process and followed up with me a few days after the job was completed to make sure I was fully satisfied. The work done by Eric, Chito, Paulo, and Raul was fantastic. They worked efficiently, and walked me through the work they did. They left my basement immaculately clean when they were done.

Cannot say enough good things about Best Buy Waterproofing and their exceptional team. I called them for an estimate to waterproof the basement of my DC home. Not only did they get in touch immediately, but Rob (co-owner) scheduled an appointment for within the next couple of days to come out and talk through my various options as part of the estimate. He spent over two hours with me to ensure that I had the necessary tools to make the right decision. Moreover, he equipped me with the right questions to ask other companies that came by for quotes. Not only is he a cool guy, but his experience and engineering education made me feel confident in the services Best Buy Waterproofing provides. The day of, Rob was onsite to make sure that his team understood the job and that I knew what to expect. The team was AMAZING. Got everything done in a single day. They kept me in the loop, were professional, performed high quality work, and thoroughly cleaned the site once complete. Simply cannot say enough good things about Darwin, Eric, Chilo, Bebe, Raul, Guilarmo, Juan, and Hammie. I will refer all of my friends and family to Best Buy Waterproofing for their needs in the future.

Rich Eagan was thorough in assessing the problem and offering a workable solution at a reasonable price. The crew chief, Hammy, and all his crew were hard-working, careful, and polite.

We were suspecting mold at our house, I looked on the internet. This company had great ratings. Jay met us at our house within a few days. He was very polite, informative, knowledgeable and personable. He explained everything and we felt very comfortable making our decision to use this company. The Erikson crew worked very hard (in94° weather), were very pleasant and also answered all of our questions. The work was done in 1 day. Very pleased with Best Buy Waterproofing!!

Rob and his crew of Darwin, Jose , Paco and Raul worked diligently to complete my job in one day. Great job of explaining the process and a good price for the job.