SEE WHAT OUR CUSTOMERS ARE SAYING!

Rob was very helpful, came out to take a look at a water leak we had in the basement. He helped me get the leak resolved and showed me how to prevent it in the future. Didn't try to upsell on any unnecessary work. Very honest and will call Best Buy Waterproofing if I need their services in the future. I highly recommend them for their integrity and customer service.

The other day we started seeing water seep into our guest bedroom in our basement. It started as a small wet spot in the corner and over the next 24 hours it had covered nearly half the room. We only had a few days before going on a two week vacation and were worried that this would lead to a cancellation of our plans. To make matters worse, we hired a plumbing company to come and check it out but they left unable to find the source of the leak. Hours later, we called Best Buy Waterproofing and were glad that we did. Rob came out the same day after his work shift was already over. He was gracious with his time and went through every possibility before recommending a French drain and a new sump pump to take care of the issue. Conscientious of our situation, Rob said he could come out just a day and a half later as one of his crews was just finishing up a project. Better yet, Rob offered us very competitive pricing for the job and attractive financing options. As promised, Rob came back with his crew (Darwin, Wilber, Jose, and Fernando) less than two days later with a ton of materials in tow. They arrived on time, protected our floors and all of our furniture, and hit the ground running. They were methodical in their approach including preserving as much of the room as possible and even redoing part of a job a previous contractor had done that ended up giving us more space in our laundry room. More impressively, they found the source of the leak (loose siding and a problem with our hose bib) that the previous company couldn’t find. Overall, we were extremely impressed with the quality, value, and timeliness of Best Buy Waterproofing and can’t thank Rob and his crew enough for knocking out this complicated project with plenty of time for us to make it on our vacation. Thank you!!!

Rob was easy to work with and the crew did an outstanding job waterproofing my basement. The cost was reasonable. They were timely and completed the work in a reasonable amount of time. I highly recommend BestBuy Waterproofing!

This company is first rate. They had a great crew who worked quickly and efficiently. HAMMI , DARWIN, PAULO, RAUL, and ROb are a great team. A+++

Rob was great to work with. He communicated well throughout the entire process and followed up with me a few days after the job was completed to make sure I was fully satisfied. The work done by Eric, Chito, Paulo, and Raul was fantastic. They worked efficiently, and walked me through the work they did. They left my basement immaculately clean when they were done.

Cannot say enough good things about Best Buy Waterproofing and their exceptional team. I called them for an estimate to waterproof the basement of my DC home. Not only did they get in touch immediately, but Rob (co-owner) scheduled an appointment for within the next couple of days to come out and talk through my various options as part of the estimate. He spent over two hours with me to ensure that I had the necessary tools to make the right decision. Moreover, he equipped me with the right questions to ask other companies that came by for quotes. Not only is he a cool guy, but his experience and engineering education made me feel confident in the services Best Buy Waterproofing provides. The day of, Rob was onsite to make sure that his team understood the job and that I knew what to expect. The team was AMAZING. Got everything done in a single day. They kept me in the loop, were professional, performed high quality work, and thoroughly cleaned the site once complete. Simply cannot say enough good things about Darwin, Eric, Chilo, Bebe, Raul, Guilarmo, Juan, and Hammie. I will refer all of my friends and family to Best Buy Waterproofing for their needs in the future.

Rich Eagan was thorough in assessing the problem and offering a workable solution at a reasonable price. The crew chief, Hammy, and all his crew were hard-working, careful, and polite.

We were suspecting mold at our house, I looked on the internet. This company had great ratings. Jay met us at our house within a few days. He was very polite, informative, knowledgeable and personable. He explained everything and we felt very comfortable making our decision to use this company. The Erikson crew worked very hard (in94° weather), were very pleasant and also answered all of our questions. The work was done in 1 day. Very pleased with Best Buy Waterproofing!!

Rob and his crew of Darwin, Jose , Paco and Raul worked diligently to complete my job in one day. Great job of explaining the process and a good price for the job.

Fantastic crew and great results. Thank you Best Buy!

Rob made an excellent introduction telling us about how Best Buy got started and their business model. His knowledge of the problem and approach to solving our basement drainage problem made my wife and I very comfortable giving Best Buy our business. The crew that did the work, led by Hammie, included Paco, Raul, and Joseph. They were friendly and competed the job quickly with high quality. Hammie walked me through what the crew was going to do and walked me through once the work was completed. I would recommend Best Buy to anyone. We received lots of rain and weather since the install which tested the new drain system they installed and it passed with flying colors.

Job was done exceptionally well, and at a reasonable price. Rob was fantastic to work, with. The entire crew that did the work (Hammie, Eduardo, Chilo, and Raul) were great, respectful, and completed the work in one day. Very satisfied with the result.

I had a water problem and mold in my basement. Jay came over, did an inspection and explained exactly what was needed to fix the problems. The next day a large team of guys came over & got to work. These guys (who did the labor) worked tirelessly removing loads & loads of pavement & dirt from the basement. Then they put in the drainage system & installed a sump pump, fixed my gutter by placing the extended part under ground so that water ran away from my property. In addition, they broke up and removed cracked-up pavement from three areas in my front yard, replacing it all to perfection. They were all very professional & respectful. After they were finished, they cleaned up all trash and debris. I highly recommend Best Buy Waterproofing Company.

Recently, our home suffered a terrible basement flooding due to an inadequate drain system. It was awful. My wife had heard of Best Buy Waterproofing. Rob and his crew- Hammie, Eric, Juan and Pascal came out and conquered our “drain nightmare”. They worked as a wonderfully practiced team to install a completely new drain system. We found that with Best Buy Waterproofing, you really do get what you pay for - Peace of Mind!

Ed provided a very honest opinion on the issue we faced. He confirmed that it was a plumbing issue that caused water leak in the basement. He was quick with the analysis and friendly. I would definitely consider Best Buy waterproofing for any future work. Thanks.

Best Buy did a great job fixing my basement water issue. Jay was friendly and professional. They finished in a timely manner and the price was quite reasonable considering all that needed to be done.

We had gotten multiple quotes from other waterproofing companies. Best Buy used the best materials for the job without adding anything we didn't need. In addition, other companies used a mix of subcontractors and their own teams, and their reviews reflected this with some complaining about the quality of the concrete leveling or surfacing, the mess they made, etc. For us, the team of Darwin, Hammie, Juan, Paulo, Jorge and Rob left our basement cleaner than it was before. The cement floor was clearly smooth and level and any traces of mold were removed from the wall. In addition, Rob never pressured us to sign the contract same day as other companies did, and came through with his promise to check in on the work after completion. It was nice to have the same face for sales and follow-through, which is not always the case for any contractor. We would highly recommend Best Buy Waterproofing!

Waterproof or Encapsulate a Basement, Foundation or Crawlspace We had water coming in to the basement from the ground of our new home. After we spent a ton of money remediation the resulting mold, we had to figure out how to prevent more groundwater from making it's way inside. We got an estimate from one company, but it became clear that they didn't know the real source of the water. We called a second company, which gave a rational explanation and plan to waterproof, but the price was too high. Then we called Best Buy, we met Jay and everything was just right. Jay was very friendly, he explained what the problem was and had a clear cut plan to resolve the issue. Just as important, he got us approved for a great deal and came in about $1500 cheaper than the other company. (He didn't even know about the other estimate, he was just eager to help a first time homeowner get out of a hole.) Also, when we had a follow up question about out sump pump, Jay didn't just drop us because he'd made the sale. I called after hours, not expecting to get a call back until the next day. Instead Jay called me within 30 minutes and took the time to answer my questions. We really appreciated it and it made me sure that we made the right choice. Since the repair, we've had a few storms and everything has held up. The next big test will be when we power wash the house, but with Best Buy's phenomenal warranty, I am not worried. Finally, the crew that did the work were great. They cleaned up when they were done and Hamilton (Hammy) made sure to run through things with us. He was also very sweet to my elderly mother.

Excellent service…professionals that know what they r doing and give you confidence in the repair work that they are doing. Knowledgeable, helpful. We were very, very satisfied.

We had work done recently and from Rob’s consultation to the final inspection, they were extremely professional and comprehensive in evaluating our options. The crew was fantastic (Jose, Guillermo and Paulo) and the extra effort for site prep and clean up was greatly appreciated!