SEE WHAT OUR CUSTOMERS ARE SAYING!

Just had a new drainage system installed around the perimeter of my basement and the vapor barrier installed on my walls. When I called to set up the estimate, it was quick and painless. The representative (Dan) showed up on time and was up front about the solutions for my basement. The pricing came in around the same as another company but I liked Best Buy’s plan alittle more. The guys showed up on time the day of installation. They did a great job. They were professional and the completed work looks good. I have high hopes that everything was installed correctly and I’ll have a basement safe from any issues for years to come.

John Braden Avatar
John Braden
11/17/2022

Ed W. came out and explained what was wrong with my basement and how Best Buy Waterproofing would remedy the situation. He did not use any pressure sales, which i appreciated. The technicians arrived on time, completed the work and cleaned up the area. The price was affordable and not nearly as expensive as I was expecting. Highly recommend Ed and Best Buy Waterproofing! 5 stars in my book.

Michael Dixon Avatar
Michael Dixon
11/14/2022

Ed was so helpful and stayed in contact with me throughout the whole project. He was very knowledgeable and very professional. I would definitely book him again.

Keyonia Sanders Avatar
Keyonia Sanders
11/04/2022

Positive: Professionalism , Punctuality , Quality , Value The project was done fast and they were on time. The work was beyond my expectations. We are glad to finally have a basement that will not flood every single time it rains. We are actually looking forward to the rain so we can enjoy our basement even more. Thank you Best Buy Waterproofing for helping to put this nightmare behind us!

Mariama Magona Avatar
Mariama Magona
10/24/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Great service! The estimate was fair and the team was responsive and helpful.

Angela Lewis Avatar
Angela Lewis
10/21/2022

Positive: Professionalism , Punctuality , Quality They were able to get us scheduled quickly!!! Very neatly done!

flipping the dmv Avatar
flipping the dmv
10/21/2022

I had bubbling on a finished basement wall. Called and left a message. They immediately called back, set up a quick appointment. They checked in numerous times. Ended up I didn't need their service, as the leak was not from the foundation, but appreciated their attentiveness. I hope I never e+need them, but if I need this type of service, I'll be calling them.

Guy Hartsough Avatar
Guy Hartsough
10/18/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value If I could give them more stars, I would. Mr. Carlos was great at explaining what work needed to be done. Mr. Eddie and his team were on time and explained what he and his guys had to do so that I won't have any issues. I would recommend Best Buy Waterproofing to everyone.

James Williams Avatar
James Williams
10/14/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value I just had my kitchen remodeled and I really Love it. I especially love the flooring. The counter top is very beautiful also. I will definitely recommend Best Buy Waterproofing. Great Job 👌

Sunflowers Are_cool Avatar
Sunflowers Are_cool
10/14/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Great great services

michael schreibstein Avatar
michael schreibstein
10/14/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value

Kimberly Jones Avatar
Kimberly Jones
10/07/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value I had a crack in my foundation that was letting water into my basement. I reached out to 5 different groups for estimates to address my problem. All of the groups, with the exception of Best Buy Waterproofing, offered me quick estimates that would address the symptoms of my problem, but not fix the overall problem I had of poor drainage, poor home design, and poor placement of the first sump pump installed when the home was built. Enter Rob and Best Buy Waterproofing. Rob spent over two hours with my wife and i looking at our home, our landscape, and our problem. He talked us through the root of our issue, which was poor design when the hone was built. He explained the solution, which was to design an intentional route for rain water to go via trenching, weep holes, a french drain, all leading to a newly located sump pump. Rob took care of us. He explained the work that would happen, the how, the why, and the when. We scheduled our job for a Monday, and wouldn't you know it was the Monday of Hurricane Ian. That morning there was already a pool of water in my basement after three days of straight rain. Manny and his team showed up right on time at 930a and they worked hard. They worked all day trenching my basement, hauling out debris in the rain, mixing concrete in the rain. They are the most hardworking and thorough team. They worked from 930a to 6p and they finished the job. Since then, not one drop of water in my basement. Manny and his team left my home clean and tidy and Rob has been checking in on us to ensure we are happy with the result. We are! Foundation work to mitigate incoming flood water is a stressful problem to have. Rob and Manny washed that stress away for us. I had a crack in my foundation that was letting water into my basement. I reached out to 5 different groups for estimates to address my problem. All of the groups, with the exception of Best Buy Waterproofing, offered me quick estimates … More

Ian Taylor Avatar
Ian Taylor
10/07/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value We chose Best Buy Waterproofing off the internet. We were desperate to find solutions to our water problems. The salesman who talked to us knew the job requirements/ engineering/ intricate details of such a project and we felt comfortable going forward. We are so very happy with the job they did. A friend who does home remodeling was really impressed with the job. The workmen did beautiful cement work. They left the site clean and were professional throughout the project! Our house is as dry now as it was the day they finished 2 years ago. We'd hire them again, no question! They definitely stand behind their work. We chose Best Buy Waterproofing off the internet. We were desperate to find solutions to our water problems. The salesman who talked to us knew the job requirements/ engineering/ intricate details of such a project and we felt comfortable … More

Malinda Hetrick Avatar
Malinda Hetrick
10/07/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value BestBuy waterproofing is a great company. Rob is quick to respond to any questions. The crew was quick in their work and the final product looks great. We have had several good rainstorms and all is draining properly through the new system.

Amanda Goeke Avatar
Amanda Goeke
10/07/2022

Positive: Professionalism , Punctuality , Responsiveness , Value

Brenda Kenny Avatar
Brenda Kenny
9/30/2022

Positive: Punctuality , Responsiveness Dan was great. He came out to check out some cracks in the foundation that an inspector had pointed out. He was thorough and very helpful when discussing a resolution. I didn’t feel like he was trying to force a job to make money like a would in a normal contractor meeting. Definitely recommend.

Gina Harriss Avatar
Gina Harriss
9/28/2022

Positive: Professionalism , Quality , Responsiveness Rob and his crew (Hammie, Raul, Oscar and Chino) were fantastic. The work on our basement was fast, efficient and well done. We instantly liked Rob and his straightforward manner. He explained everything thoroughly, gave a reasonable estimate and put us on the schedule in a surprisingly fast time. He also worked around my family and our new baby, brought treats for my dogs and, at one point, helped me load up my car. Those little extra things, on top of the actual work done, are enough for me to recommend him to everyone I know. Rob and his crew (Hammie, Raul, Oscar and Chino) were fantastic. The work on our basement was fast, efficient and well done. We instantly liked Rob and his straightforward manner. He explained everything thoroughly, gave a reasonable … More

Molly Burnett Avatar
Molly Burnett
9/28/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value When I called Best Buy Waterproofing I needed work done in my basement. It had a damp smell and crickets. After BBW was finished with us we had no more smell or crickets. It was immediate and we’ve had absolutely no issues since. It’s now been 3.5 years. Thank you Best Buy Waterproofing for solving our problems.

Peter Hundley Avatar
Peter Hundley
9/28/2022

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value From our initial meeting with Rob, our consultant, to the crew of Hammie, Raul and Carlos Best Buy Waterproofing provided knowledgeable and professional service. This company is a premier, customer centered business, when a home owner is faced with a basement water issue.

Karen Frankovic Avatar
Karen Frankovic
9/28/2022

Positive: Professionalism , Quality , Responsiveness A person named Ed came out and looked at the pooling water j the basement. He expressed to us that it was more likely an above ground issue, and sure enough, it was the upstairs shower drain that simply needed tightening. I’d use this company every single time with this kind of integrity. Based on my discussion with Ed, this is the usual, and not the exception. Ooh Rah! A person named Ed came out and looked at the pooling water j the basement. He expressed to us that it was more likely an above ground issue, and sure enough, it was the upstairs shower drain that simply needed tightening. I’d use this … More

Mark Paxton Avatar
Mark Paxton
9/28/2022
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