Best Buy Waterproofing has won the 2023 Torch Award for Ethics from the Better Business Bureau (BBB). This prestigious award is given to businesses and non-profit organizations that demonstrate an exceptional commitment to ethics and integrity in all their business interactions. Founded in 1912, the BBB is one of the most trusted sources of information about businesses in the United States and Canada. It has over 100 local offices and serves over 100 million consumers each year.
Headquartered in Columbia, Maryland, and serving commercial as well as residential customers, Best Buy Waterproofing has over 35 years of experience in waterproofing, moisture control and structural inspection and repair.
Best Buy Waterproofing owner and founder accepting the Torch Award for Ethics
“It is an honor and a privilege to win this prestigious award,” according to Best Buy Waterproofing owner and founder Andrew A. Altman Sr., “Our primary focus is delivering exceptional customer service, along with superior basement waterproofing and moisture control.”
“When we receive a phone call from a homeowner,” he continues, “we know that it is most likely a crisis situation caused by water in the home. We understand the high level of confidence that our customers place in us and are focused on fulfilling the trust they have placed in us.”
Baltimore Chapter of the Better Business Bureau Annual Awards ceremony took place October 12th, 2023. The awards ceremony highlighted leaders in the industry and their hard work
The BBB Torch Award for Ethics (pictured above) is based on four criteria:
- Character:The organization’s leadership must demonstrate a high level of personal character.
- Culture:The organization must have a culture that fosters ethical behavior.
- Customers:The organization must have a strong commitment to customer satisfaction.
- Community:The organization must be a positive contributor to the community.
“The Torch Award is a commitment to excellence and integrity,” Mr. Altman says, “values we strive to achieve for every customer and on every project.”
Businesses who have won the Torch Award include IBM, UPS, Toyota and Walmart, along with non-profit organizations like The Salvation Army, Habitat for Humanity and The American Red Cross.
